My AskAI Docs
  • Welcome
    • πŸ‘‹Welcome to My AskAI
  • START HERE
    • πŸ€·β€β™‚οΈWhat is an AI chatbot?
      • How Should I Use it?
      • Where Can I Use it?
      • Will it Make Things Up?
      • How Much Content Do I Need?
      • What Is It Good/Bad At?
      • What If It Can't Answer?
    • πŸ—οΈBuild Your AI Chatbot
      • Create Your 1st AI (Chat)
      • Create Your 1st AI (Explain)
      • Create Your 1st AI (Summarize)
      • Create Your 1st AI (Search)
      • How Long Does it Take?
    • πŸ—ƒοΈWhat is Content?
    • πŸ“Ό101 Video Tutorial
    • πŸ€”How Does it Work?
    • ⭐Reviews
    • πŸ†˜Support
  • SECURITY + PRIVACY
    • πŸ”Security
      • On-Premise
      • Set a Password For Your AskAI
      • Lock to a Domain
      • OpenAI API Keys
      • SOC-2
    • πŸ‘£Privacy
      • Your AI chatbot
      • Your Content
      • Your Data
      • OpenAI
      • Regulations
        • GDPR Compliance
        • HIPAA
  • Features
    • ❓Questions, Answers + References
      • Change the Answer "Style" (Length, Format etc)
      • Editing Suggested (Starter) Questions
      • Auto-Generated Follow-up Questions On/Off
      • Edit Follow Up Questions
      • Turn Follow Up Questions On/Off (Explain)
      • Show Source Reference Text (Explain)
      • Turn References On/Off (Chat)
      • Citation References (Chat)
      • Meta Data and References
      • 'Corrections'
        • How To Correct An "I don't know" Response
        • How To Correct An Answer
    • 🀏Summarize
    • πŸ—„οΈAdding Content
      • ☁️Content Upload & Sync Integrations
        • πŸ”Connect & Sync Google Drive
        • πŸ”Connect & Sync Notion
      • Automatic Content Updates
      • Upload a CSV File to Your AskAI
      • Add an Entire Website (or Sitemap)
      • Deleting or Removing Content
      • Bulk Upload a List of Files or Links
    • πŸ”—Integrations + Embed
      • Website
      • Slack
      • Microsoft Teams
      • WhatsApp
      • Wordpress
      • Zapier
      • Bubble
      • Add To...
        • ✈️Add to Telegram
        • πŸ”³Add to Squarespace
        • πŸ§™Add to Wix
        • πŸ›’Add to Shopify
        • ♦️Add to Carrd
        • 🟨Add to Zoho
        • πŸš€Add to Kajabi
    • 🎨Customization
      • How It Talks
        • Customize Tone and Voice ("System Prompt")
        • Customize Your Welcome Message
        • Add a Custom Ending Message
        • Edit Your "I don't know" Response
      • How It Looks
        • Edit Starter and Follow-up Question Titles
        • Change Your Image, Name and Description
        • Personalize the Appearance of Your AskAI
        • Edit Placeholder Text (Explain)
    • πŸ’ͺPower Features
      • ⚑Supercharged Answers (GPT-4)
      • πŸ“§Email Capture
      • πŸ—£οΈName Capture
      • πŸ“ŠAnalytics
        • Get your Insights Report
        • Download Question and Answer History
        • Download Questions That Couldn't Be Answered
      • 🌐Custom Domains
      • ◻️Removing Branding
    • 🀝Sharing
    • πŸ–±οΈModes
      • Change the Mode of Your AskAI
      • Search with AskAI
  • Tutorials
    • βœ…Improving Answers
    • ⬜Uploading tabular data
    • 🌎Localize Your AskAI
      • Supported Languages
    • πŸ”ŒBuild a ChatGPT Plugin
    • πŸ“ΊYouTube Tutorials
  • Use Cases
    • πŸ—£οΈCustomer Support
    • 🧠Knowledge Sharing
    • ✍️Research
    • πŸ“£Content Marketing
    • πŸ‘©β€πŸ«Teaching
    • 🚒Onboarding
  • TROUBLESHOOTING
    • πŸ‘ΊIntegration issues
    • 🐒Slow Responses
    • πŸ’¬Chat Bubble Not Visible
    • πŸ€·β€β™€οΈWhy can't it answer?
    • ⬆️File Upload Issues
    • πŸ€“CSV Upload Issues
    • πŸ—οΈLogin
    • πŸ˜•No Content Appearing
  • API Documentation
    • API Docs
    • Ask Questions, Chat, Search
      • Query (Explain)
      • Chat
      • Search
    • Manage Content
      • Add Content
      • Update Content
      • Delete Content
      • Retrieve Specific Content
      • Search All Content
    • Create & Manage AskAIs
      • Create AskAI
      • Update AskAI
      • Delete AskAI
      • Get AskAI Details
    • Python Library
  • ACCOUNT MANAGEMENT
    • πŸ’²Pricing + Plans
    • 🧱Limits
      • Exceeding Limits
      • Questions
    • πŸ¦Έβ€β™€οΈYour Profile
      • Changing Your Email
      • Delete an AskAI
      • Close Your Account
    • πŸ’³Your Subscription
      • Update Payment Card
      • Download an Invoice
      • Discounts
      • Refunds
      • Tax
      • Downgrade Plan
      • Cancel Subscription
    • πŸ§‘β€πŸ€β€πŸ§‘User Access
      • Transfering Data
      • Restricting Access
      • Multi-user Access
      • Setting a Password for Your Account
      • Reset Login Password
    • πŸ€‘Affiliate Program
    • πŸ’ΌReselling + Whitelabelling
  • FAQ
    • πŸͺ–General
      • πŸ’‘Feature Suggestions
      • πŸ“žHuman Handover
      • 🎏Answer Streaming
      • 🌑️Temperature
      • πŸ’‡β€β™‚οΈMy AskAI vs Fine-tuning
      • πŸ€–My AskAI vs ChatGPT
      • πŸ“š(Large Language Models) LLMs
      • πŸ”—Prompt Chaining
      • βš–οΈWhat is the difference between My AskAI and My AskAI Classic?
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  1. START HERE
  2. What is an AI chatbot?

Will it Make Things Up?

"Hallucinations" i.e. making things up is a big problem with AI, but you don't have to worry about it with AskAI.

AskAI uses OpenAI’s ChatGPT to answer your questions, based on the content that’s similar to your question.

By default we set AskAI up so it will only answer questions based on the content you upload, it will not answer any questions where the answer is not contained within the content. This is why you sometimes get an "I'm sorry, I don't know" answer.

This is for 2 reasons:

  1. If it had β€˜wider’ ChatGPT knowledge then there would be no way to verify the accuracy of the responses

  2. If it did have this ability then users of your AskAI would essentially just have a free way to access ChatGPT through your AskAI!

You can also opt to see the sources of information your AskAI has used in order to come up with the answer shown (you can also turn this feature off within Settings if it doesn’t suit your use case).

While we train our model to ensure your AskAI only answers questions truthfully and in a factually accurate manner, however, no service is 100% accurate and we (or anyone else) are unable to make it so and so we do not take any responsibility for the consequences of actions you take based on the results you get from your AskAI, you use the responses at your own risk.

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Last updated 1 year ago

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