My AskAI Docs
  • Welcome
    • 👋Welcome to My AskAI
  • START HERE
    • 🤷‍♂️What is an AI chatbot?
      • How Should I Use it?
      • Where Can I Use it?
      • Will it Make Things Up?
      • How Much Content Do I Need?
      • What Is It Good/Bad At?
      • What If It Can't Answer?
    • 🏗️Build Your AI Chatbot
      • Create Your 1st AI (Chat)
      • Create Your 1st AI (Explain)
      • Create Your 1st AI (Summarize)
      • Create Your 1st AI (Search)
      • How Long Does it Take?
    • 🗃️What is Content?
    • 📼101 Video Tutorial
    • 🤔How Does it Work?
    • ⭐Reviews
    • 🆘Support
  • SECURITY + PRIVACY
    • 🔐Security
      • On-Premise
      • Set a Password For Your AskAI
      • Lock to a Domain
      • OpenAI API Keys
      • SOC-2
    • 👣Privacy
      • Your AI chatbot
      • Your Content
      • Your Data
      • OpenAI
      • Regulations
        • GDPR Compliance
        • HIPAA
  • Features
    • ❓Questions, Answers + References
      • Change the Answer "Style" (Length, Format etc)
      • Editing Suggested (Starter) Questions
      • Auto-Generated Follow-up Questions On/Off
      • Edit Follow Up Questions
      • Turn Follow Up Questions On/Off (Explain)
      • Show Source Reference Text (Explain)
      • Turn References On/Off (Chat)
      • Citation References (Chat)
      • Meta Data and References
      • 'Corrections'
        • How To Correct An "I don't know" Response
        • How To Correct An Answer
    • 🤏Summarize
    • 🗄️Adding Content
      • ☁️Content Upload & Sync Integrations
        • 🔁Connect & Sync Google Drive
        • 🔁Connect & Sync Notion
      • Automatic Content Updates
      • Upload a CSV File to Your AskAI
      • Add an Entire Website (or Sitemap)
      • Deleting or Removing Content
      • Bulk Upload a List of Files or Links
    • 🔗Integrations + Embed
      • Website
      • Slack
      • Microsoft Teams
      • WhatsApp
      • Wordpress
      • Zapier
      • Bubble
      • Add To...
        • ✈️Add to Telegram
        • 🔳Add to Squarespace
        • 🧙Add to Wix
        • 🛒Add to Shopify
        • ♦️Add to Carrd
        • 🟨Add to Zoho
        • 🚀Add to Kajabi
    • 🎨Customization
      • How It Talks
        • Customize Tone and Voice ("System Prompt")
        • Customize Your Welcome Message
        • Add a Custom Ending Message
        • Edit Your "I don't know" Response
      • How It Looks
        • Edit Starter and Follow-up Question Titles
        • Change Your Image, Name and Description
        • Personalize the Appearance of Your AskAI
        • Edit Placeholder Text (Explain)
    • 💪Power Features
      • ⚡Supercharged Answers (GPT-4)
      • 📧Email Capture
      • 🗣️Name Capture
      • 📊Analytics
        • Get your Insights Report
        • Download Question and Answer History
        • Download Questions That Couldn't Be Answered
      • 🌐Custom Domains
      • ◻️Removing Branding
    • 🤝Sharing
    • 🖱️Modes
      • Change the Mode of Your AskAI
      • Search with AskAI
  • Tutorials
    • ✅Improving Answers
    • ⬜Uploading tabular data
    • 🌎Localize Your AskAI
      • Supported Languages
    • 🔌Build a ChatGPT Plugin
    • 📺YouTube Tutorials
  • Use Cases
    • 🗣️Customer Support
    • 🧠Knowledge Sharing
    • ✍️Research
    • 📣Content Marketing
    • 👩‍🏫Teaching
    • 🚢Onboarding
  • TROUBLESHOOTING
    • 👺Integration issues
    • 🐢Slow Responses
    • 💬Chat Bubble Not Visible
    • 🤷‍♀️Why can't it answer?
    • ⬆️File Upload Issues
    • 🤓CSV Upload Issues
    • 🗝️Login
    • 😕No Content Appearing
  • API Documentation
    • API Docs
    • Ask Questions, Chat, Search
      • Query (Explain)
      • Chat
      • Search
    • Manage Content
      • Add Content
      • Update Content
      • Delete Content
      • Retrieve Specific Content
      • Search All Content
    • Create & Manage AskAIs
      • Create AskAI
      • Update AskAI
      • Delete AskAI
      • Get AskAI Details
    • Python Library
  • ACCOUNT MANAGEMENT
    • 💲Pricing + Plans
    • 🧱Limits
      • Exceeding Limits
      • Questions
    • 🦸‍♀️Your Profile
      • Changing Your Email
      • Delete an AskAI
      • Close Your Account
    • 💳Your Subscription
      • Update Payment Card
      • Download an Invoice
      • Discounts
      • Refunds
      • Tax
      • Downgrade Plan
      • Cancel Subscription
    • 🧑‍🤝‍🧑User Access
      • Transfering Data
      • Restricting Access
      • Multi-user Access
      • Setting a Password for Your Account
      • Reset Login Password
    • 🤑Affiliate Program
    • 💼Reselling + Whitelabelling
  • FAQ
    • 🪖General
      • 💡Feature Suggestions
      • 📞Human Handover
      • 🎏Answer Streaming
      • 🌡️Temperature
      • 💇‍♂️My AskAI vs Fine-tuning
      • 🤖My AskAI vs ChatGPT
      • 📚(Large Language Models) LLMs
      • 🔗Prompt Chaining
      • ⚖️What is the difference between My AskAI and My AskAI Classic?
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  • How to set up a custom domain
  • Lock your AskAI to your custom domain (Optional)
  1. Features
  2. Power Features

Custom Domains

You can host your AskAI on a custom domain like ask.mycompany.com by using our Custom Domain add-on

PreviousDownload Questions That Couldn't Be AnsweredNextRemoving Branding

Last updated 1 year ago

To move your AskAI to a custom domain, just go to "Manage subscription" on your Dashboard, then scroll down to Add-ons and select "Custom Domain".

We'll update your subscription to include custom domains and share details on more details on how you can get set up.

How to set up a custom domain

  1. Open your DNS provider e.g. Namecheap, GoDaddy, Cloudflare (or whoever you manage your domain name with)

  2. Create a new CNAME record (here's where you need to go on Namecheap, GoDaddy and Cloudflare)

    1. For the "name" field, if you wanted the sub-domain chat.mycompany.com, you would use chat as the "name"

    2. For the address/target, use: custom.myaskaidomains.com

    3. Turn off 'Proxied' if this is an option e.g. Cloudflare toggle

Lock your AskAI to your custom domain (Optional)

Within the Security section of your My AskAI setting, you can also restrict your AskAI to a specific domain or sub-domain. Just enter the value of your custom domain (without any https or www)

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