🖱️Modes

One of the things that makes AskAI quite unique is that we offer 4 different modes for using your AskAI: chat, explain, summarize and search.

Chat

Chat is probably the most familiar to most people, it is similar to chatbots you will have seen elsewhere, you can continue a conversation with it, and it’ll have a memory of questions you have asked.

Chat works really well for Customer Support use cases, Advisor or Coach use cases and Product Recommendations.

It is slightly more informal and slightly more likely to answer questions outside of the context you upload.

Learn how to create a chat AskAI here.

Explain

Explain is for when you need longer, more detailed responses, ones that will not hallucinate (make something up).

In this mode you can ask a single follow-up question related to the initial question. Use this mode when accuracy is the most important or you need longer, more detailed responses.

We recommend this for internal knowledge use cases.

Learn how to create an explain AskAI here.

Summarize

Summarize is best for when you want to summarize a document or webpage. You can upload a PDF, Word doc, txt file or webpage (or multiple pages) and then choose how you want the content summarized.

It isn't used for answering questions, but if you want to use it to summarize something into a report, one-pager, timeline or something else it is perfect.

Great for when you just don't have time to read through that long document, book or report.

You can also use this mode as a starting point for your research and then convert to a chat AskAI after.

Learn how to create a summarize AskAI here.

Search

Search does exactly what you think it will. It is the fastest of our modes and just brings back the most relevant content you have uploaded.

It will not answer questions, it just provides source content, it works well for site search or document search where you just want to read the actual document, not an AI-generated answer.

Learn how to create a search AskAI here.

Comparison of modes

Mode	Best for	Answer Quality
Chat	Customer Support Coaching Advising	High, may be aware of some general knowledge answers and definitions
Explain	Internal knowledge bases	Highest quality, least likely to answer outside of context uploaded
Search	Product search	Only provides results (links), no answers