My AskAI Docs
  • Welcome
    • 👋Welcome to My AskAI
  • START HERE
    • 🤷‍♂️What is an AI chatbot?
      • How Should I Use it?
      • Where Can I Use it?
      • Will it Make Things Up?
      • How Much Content Do I Need?
      • What Is It Good/Bad At?
      • What If It Can't Answer?
    • 🏗️Build Your AI Chatbot
      • Create Your 1st AI (Chat)
      • Create Your 1st AI (Explain)
      • Create Your 1st AI (Summarize)
      • Create Your 1st AI (Search)
      • How Long Does it Take?
    • 🗃️What is Content?
    • 📼101 Video Tutorial
    • 🤔How Does it Work?
    • ⭐Reviews
    • 🆘Support
  • SECURITY + PRIVACY
    • 🔐Security
      • On-Premise
      • Set a Password For Your AskAI
      • Lock to a Domain
      • OpenAI API Keys
      • SOC-2
    • 👣Privacy
      • Your AI chatbot
      • Your Content
      • Your Data
      • OpenAI
      • Regulations
        • GDPR Compliance
        • HIPAA
  • Features
    • ❓Questions, Answers + References
      • Change the Answer "Style" (Length, Format etc)
      • Editing Suggested (Starter) Questions
      • Auto-Generated Follow-up Questions On/Off
      • Edit Follow Up Questions
      • Turn Follow Up Questions On/Off (Explain)
      • Show Source Reference Text (Explain)
      • Turn References On/Off (Chat)
      • Citation References (Chat)
      • Meta Data and References
      • 'Corrections'
        • How To Correct An "I don't know" Response
        • How To Correct An Answer
    • 🤏Summarize
    • 🗄️Adding Content
      • ☁️Content Upload & Sync Integrations
        • 🔁Connect & Sync Google Drive
        • 🔁Connect & Sync Notion
      • Automatic Content Updates
      • Upload a CSV File to Your AskAI
      • Add an Entire Website (or Sitemap)
      • Deleting or Removing Content
      • Bulk Upload a List of Files or Links
    • 🔗Integrations + Embed
      • Website
      • Slack
      • Microsoft Teams
      • WhatsApp
      • Wordpress
      • Zapier
      • Bubble
      • Add To...
        • ✈️Add to Telegram
        • 🔳Add to Squarespace
        • 🧙Add to Wix
        • 🛒Add to Shopify
        • ♦️Add to Carrd
        • 🟨Add to Zoho
        • 🚀Add to Kajabi
    • 🎨Customization
      • How It Talks
        • Customize Tone and Voice ("System Prompt")
        • Customize Your Welcome Message
        • Add a Custom Ending Message
        • Edit Your "I don't know" Response
      • How It Looks
        • Edit Starter and Follow-up Question Titles
        • Change Your Image, Name and Description
        • Personalize the Appearance of Your AskAI
        • Edit Placeholder Text (Explain)
    • 💪Power Features
      • ⚡Supercharged Answers (GPT-4)
      • 📧Email Capture
      • 🗣️Name Capture
      • 📊Analytics
        • Get your Insights Report
        • Download Question and Answer History
        • Download Questions That Couldn't Be Answered
      • 🌐Custom Domains
      • ◻️Removing Branding
    • 🤝Sharing
    • 🖱️Modes
      • Change the Mode of Your AskAI
      • Search with AskAI
  • Tutorials
    • ✅Improving Answers
    • ⬜Uploading tabular data
    • 🌎Localize Your AskAI
      • Supported Languages
    • 🔌Build a ChatGPT Plugin
    • 📺YouTube Tutorials
  • Use Cases
    • 🗣️Customer Support
    • 🧠Knowledge Sharing
    • ✍️Research
    • 📣Content Marketing
    • 👩‍🏫Teaching
    • 🚢Onboarding
  • TROUBLESHOOTING
    • 👺Integration issues
    • 🐢Slow Responses
    • 💬Chat Bubble Not Visible
    • 🤷‍♀️Why can't it answer?
    • ⬆️File Upload Issues
    • 🤓CSV Upload Issues
    • 🗝️Login
    • 😕No Content Appearing
  • API Documentation
    • API Docs
    • Ask Questions, Chat, Search
      • Query (Explain)
      • Chat
      • Search
    • Manage Content
      • Add Content
      • Update Content
      • Delete Content
      • Retrieve Specific Content
      • Search All Content
    • Create & Manage AskAIs
      • Create AskAI
      • Update AskAI
      • Delete AskAI
      • Get AskAI Details
    • Python Library
  • ACCOUNT MANAGEMENT
    • 💲Pricing + Plans
    • 🧱Limits
      • Exceeding Limits
      • Questions
    • 🦸‍♀️Your Profile
      • Changing Your Email
      • Delete an AskAI
      • Close Your Account
    • 💳Your Subscription
      • Update Payment Card
      • Download an Invoice
      • Discounts
      • Refunds
      • Tax
      • Downgrade Plan
      • Cancel Subscription
    • 🧑‍🤝‍🧑User Access
      • Transfering Data
      • Restricting Access
      • Multi-user Access
      • Setting a Password for Your Account
      • Reset Login Password
    • 🤑Affiliate Program
    • 💼Reselling + Whitelabelling
  • FAQ
    • 🪖General
      • 💡Feature Suggestions
      • 📞Human Handover
      • 🎏Answer Streaming
      • 🌡️Temperature
      • 💇‍♂️My AskAI vs Fine-tuning
      • 🤖My AskAI vs ChatGPT
      • 📚(Large Language Models) LLMs
      • 🔗Prompt Chaining
      • ⚖️What is the difference between My AskAI and My AskAI Classic?
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On this page
  • So how do you use AskAI?
  • And here's how it works 'under the hood'...
  1. START HERE

How Does it Work?

So how do you use AskAI?

  1. Sign up

  2. Name your AskAI

  3. Select your mode (Chat/Explain/Search)

  4. Upload your content

  5. Start asking questions

  6. Customize your AskAI

  7. Share, integrate or add to your website

Simple!

And here's how it works 'under the hood'...

When you share content with us we extract all of the text from it (keeping none of the original structure)

We then break that text up into chunks of text, each of which are then vectorized - this means that they are converted into a set of numbers or dimensions (1,536 to be precise) that, when considered together, in their entirety represent the semantic meaning of the text.

We then do the same vectorizing process with the question you ask (to understand the semantic meaning of your question)

We then perform a search to try to find the 4 closest (semantically relevant) chunks of text to the question you have asked (which, hopefully, indicates that the question and chunks of text are similar or related).

Once we have the question and chunks of text we put them into a completion prompt in the GPT-3.5 Turbo model (like you would use in ChatGPT) and ask it to answer your question using those pieces of text, its answer is what you see displayed to you.

Simple, eh?

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Last updated 1 year ago

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